Page 7 - Plesner CSR 2019_UK

More children than ever are calling and writing to the Child Helpline. The number of children calling the line is such that the volunteers have not been able to respond to all them. In 2018, Children's Welfare has focused on reaching more children who need help. During 2019, the opening hours of the Child Helpline have been increased, and new digital solutions have been intro- duced to attract more volunteers all over the country. Moreover, Children's Welfare has opened a completely new office in Aarhus, and Plesner advised on the legal aspects related to the set-up and the rent- ing of office space.
Children's Welfare is a private, humanitar- ian organisation that has been working for all children in Denmark since 1977. The organisation works to ensure that children get the help they need and to safeguard children's rights to a safe life and a good childhood
Rasmus Kjeldahl,
Executive Director, Children's Welfare:
"Children's Welfare has many contact points to children, young people, professionals and almost 30,000 supporters. Consequently, GDPR and personal data have played an im- portant part in 2018. Plesner's assistance has been indispensable in relation to processes, drawing up of policies, declarations etc. As an organisation with a quickly-growing staff, we have also received very useful advice in relation to employment law during the past
year. In connection with our many external collaborations with membership recruitment agencies, international suppliers of IT sys- tems and media purchases and advertising agencies, Plesner provides critical assistance in connection with the review and assess- ment of contracts.
Our collaboration is very quick and flexible, and mutual expectations have always been aligned. It is a great advantage to have fixed points of contact so we can always be sure that our inquiries end up with the right peo- ple at Plesner.
It is important to us that Children's Welfare is regarded as a professional player that is also in control of all the legal aspects of its activi- ties. Through the financial support we are shown great trust by a large number of large and small charitable foundations, public authorities and, not least, the many private individuals who support our work year after year. It is important for us to constantly man- age this trust – and financial support – in the best and most professional manner. Plesner is one of our most important partners in terms of ensuring such professionalism."
5